The Day I Discovered a Beautiful Secret About Someone I Hired

With a soft smile, Alex explained that the letters were part of a volunteer program they’d been running in secret — writing encouragement letters to children in hospitals. They’d been doing this for years, completely anonymously, never seeking recognition.

I was struck. Here was someone I had hired for their skills and experience, yet there was a depth to them that no résumé could ever convey. The act wasn’t about accolades or awards; it was about quietly making a difference in the world.

Lessons Learned

That day taught me several lessons that go far beyond the hiring process:

• People are multidimensional. Everyone carries stories, passions, and acts of kindness that we might never see.
• Character matters. Skills get someone through the door, but heart and integrity are what truly make a difference in a team.
• Small acts can be profound. You don’t need to be in the spotlight to impact lives — sometimes the most meaningful contributions are made in quiet ways.

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